Frequently asked questions

A list of qualifying products can be found in the Turf Rewards brochure and website.

Purchases of qualifying products made in the current year only.

Yes – if you made a purchase earlier in the current year prior to signing up, you can include this retrospectively on your claim. Purchases must have been made during the same calendar year that you are claiming in.

A delivery note is ideal. Please blank out any information that is not required to validate your claim (we need to see the date, company name, delivery address, product name, pack size and quantity). Acceptable files are PDF, JPG, PNG and GIF.

Maxiumum file size accepted is 5MB

No, all accounts points balances are reset to zero points on 20^th December in preparation for the following years scheme. Any remaining points balance will be lost.

You must submit your claim by 20^th December, your points balance will reset at 12.01am on 21^st December.

No – Turf Rewards claims cannot be made on purchases that are made in conjunction with any other offers or deals.

Any person or organisation that purchases qualifying products via UK or Ireland distributors. The rewards are non-transferable and remain the property of the bill payer.

Sign up at www.turfrewards.ie and the add your transactions throughout the year. Once you have accrued sufficient points for the reward you would like to claim, submit your claim on the website and once validated your chosen reward will be sent to you.

Yes – If you have previously purchased a quantity of product that falls below the qualifying threshold you can effectively top this up to the qualifying level by making an additional purchase.

Rewards should be delivered within 30 days of receipt of a qualifying claim, depending on availability.

Microsoft Edge, Google Chrome, Firefox, Safari are supported browsers. Please note that Internet Explorer is not compatible.

Turfrewards.ie is unfortunately only available to users in the Republic of Ireland.

If you’re based in the UK please refer to Turfrewards.com 

Rewards points are set at the start of the year with the intention that they won't change. However we may need to make changes to the points due to market and price volatility.